What is an Apartment Building Intercom System?
An apartment building intercom system, also known as an apartment buzzer, is an electronic device that allows two-way communication between tenants and their visitors to grant property access. Building intercoms are installed at the entryway of a building and include a speaker, microphone, and sometimes, a camera. Before a visitor accesses the building, the building intercom system captures their audio and video and sends them to the tenant. The tenant sees and speaks with the visitor before allowing them access to the building. Apartment building intercom systems have become crucial tools for apartment living. With an intercom system in place, tenants have peace of mind because they have control over who goes in and out of a building.
BENEFITS OF APARTMENT BUILDING INTERCOM SYSTEMS
- Using building intercom systems protects the entirety of a building. Intercom systems allow easy communication between visitors and tenants. You cannot just allow anyone into your office or home.
- Apartment building intercom systems also enhance secure and convenient delivery management. In the current era of package deliveries, staff can grant delivery drivers access to a building without leaving their desks.
- Building intercom systems relieve staff of the responsibility of constantly letting maintenance people, delivery drivers, postal workers, and other visitors in and out of a building. This makes staff feel happier and less burdened, thus improving their productivity.
- Intercom systems enhance compliance with COVID protocols. They allow social distance because any visitor coming into the building does not need to interact with staff. The staff only needs to communicate with visitors via an apartment building intercom system before buzzing them in.
TYPES OF APARTMENT BUILDING SYSTEMS
Mircom TX3 4U Surface Mounted Series
Mircom’s TX3 Slim Line Telephone Access Systems are designed to provide primary resident/visitor access control for small condominiums, apartment buildings, office buildings, gated communities and industrial buildings. Models available for 200, 1000 and up to 2000 residents or users. The slim design is ideal for applications with limited space, or for applications where a separate directory exists or is not required.
Constructed of a heavy gauge stainless steel and can be used in a lobby or outdoors. Surface, semi-flush or pedestal mount applications are supported. The Universal Series enclosure features a built-in rain hood, microphone, tamper resistant speaker and has provisions for a postal lock and color camera to be installed. Read More
The building intercom systems are programmable via the built-in keypad or using a computer with the optional TX3 configuration software. In addition the systems can also be configured remotely using the TX3 configuration software and the TX3-MDM Modem Module (optional)
The TX3 Slim Line systems utilize a hands-free, full duplex telephone communications between residents and visitors for granting access into the building. The systems are configurable to support both an AutoDialer (ADC) system, which uses a dedicated phone line to dial pre-programmed numbers when the unique directory code is entered, and a No Phone Bill (NSL) system, which does not require a dedicated phone line.
The TX3 Slim Line systems come standard as an ADC system and requires only a dedicated phone line.
Mircom TX 3 8C Flush Mounted Series
Mircom’s TX3 Slim Line Telephone Access Systems are designed to provide primary resident/visitor access control for small condominiums, apartment buildings, office buildings, gated communities and industrial buildings. Models available for 200, 1000 and up to 2000 residents or users. The slim design is ideal for applications with limited space, or for applications where a separate directory exists or is not required.
Constructed of a heavy gauge stainless steel and can be used in a lobby or outdoors. Surface, semi-flush or pedestal mount applications are supported. The Universal Series enclosure features a built-in rain hood, microphone, tamper resistant speaker and has provisions for a postal lock and color camera to be installed. Read More
The apartment building intercom systems are programmable via the built-in keypad or using a computer with the optional TX3 configuration software. In addition the systems can also be configured remotely using the TX3 configuration software and the TX3-MDM Modem Module (optional)
The TX3 Slim Line systems utilize a hands-free, full duplex telephone communications between residents and visitors for granting access into the building. The systems are configurable to support both an AutoDialer (ADC) system, which uses a dedicated phone line to dial pre-programmed numbers when the unique directory code is entered, and a No Phone Bill (NSL) system, which does not require a dedicated phone line.
The TX3 Slim Line systems come standard as an ADC system and requires only a dedicated phone line.
Mircom TX 3 8U Surface Mounted Series
Mircom’s TX3 Slim Line Telephone Access Systems are designed to provide primary resident/visitor access control for small condominiums, apartment buildings, office buildings, gated communities and industrial buildings. Models available for 200, 1000 and up to 2000 residents or users. The slim design is ideal for applications with limited space, or for applications where a separate directory exists or is not required.
Constructed of a heavy gauge stainless steel and can be used in a lobby or outdoors. Surface, semi-flush or pedestal mount applications are supported. The Universal Series enclosure features a built-in rain hood, microphone, tamper resistant speaker and has provisions for a postal lock and color camera to be installed. Read More
The building intercom systems are programmable via the built-in keypad or using a computer with the optional TX3 configuration software. In addition the systems can also be configured remotely using the TX3 configuration software and the TX3-MDM Modem Module (optional)
The TX3 Slim Line systems utilize a hands-free, full duplex telephone communications between residents and visitors for granting access into the building. The systems are configurable to support both an AutoDialer (ADC) system, which uses a dedicated phone line to dial pre-programmed numbers when the unique directory code is entered, and a No Phone Bill (NSL) system, which does not require a dedicated phone line.
The TX3 Slim Line systems come standard as an ADC system and requires only a dedicated phone line.
Mircom 22” TX3 Touch-F22-C
Touch Telephone Access System is designed to provide a visually stunning and intuitive user-experience, with optional Mobile App Entry Credentials. Highlights
- Full customizable solution for occupant and visitor access control in condominiums, apartment buildings, office buildings, gated communities and industrial buildings
- 22” full color touch display provides ultra-wide viewing angles, sure to impress visitors and occupants alike
- Runs a reliable and proven Windows-based operating system to offer the most feature rich system on the market
- Variety of programming options available via built-in USB or Ethernet ports, to meet your specific site requirements
- Available in flush and surface mounts as well as free standing using a kiosk stand
- 2000 name capacity
- TCP/IP capability to remotely program and maintain the system
- Built-in HD web camera for video communication to the suite
- Optional system diagnostic software for remote monitoring
- Multi-language support; English, French, and Chinese (both traditional and simplified) are provided and a language editor allows all text to be translated into other languages
- Integrated advertising module offsets capital costs and generates recurring revenue for the property
- Configurable themes, screens and layouts allow customization to any decor
- Built-in Wiegand proximity reader; 125 KHz
- Optional high definition AXIS IP Camera
- Provision for postal lock
- Provision for two or single door controller [TX3-CX-2 or TX3-CX-1]
- Integrates with TX3 InSuite device
- Wheelchair Accessible – Lowered control keys make the keyboard easier to reach, complying ADA requirements
- Smooth scrolling using finger swipes make scrolling through the resident directory easy and fun
Mircom TX3 Touch-F15 –C 15” flush mount touch screen entry panel
The TX3-Touch Series flush mount unit is designed to provide primary resident/visitor access control for condominiums, apartments, offices and industrial buildings.
Allowing building residents to communicate with visitors and grant or deny entry into a complex. The TX3-Touch unit can be fully customized to display residential or commercial building directory listings as well as promotional or site specific information. In addition, it has provisions for a built-in camera, postal lock, and card access control and elevator restriction.
The TX3-Touch Series user interface is built on top of the Intel Atom architecture running a reliable and proven windows based operating system to offer the most feature rich system on the market. Features
- 15” color anti-glare, industrial grade touch screen display that is viewable in direct sunlight
- Built-in TCP/IP capability for remote programming or maintenance
- Constructed of heavy gauge stainless steel to withstand years of abuse
- Built-in HD web camera and proximity card reader for easy integration to other technology platforms
- Provision to add optional HD IP camera, postal lock and card access controller
- Multiple panels can be connected on a shared database for up to 63 nodes using RS-485 or unlimited using TCP/IP
- Four fully configurable themes (color & font), 4 preset themes, and 4 screen layout templates
- Includes four built-in keyboard layouts (Full QWERTY, Full QWERTY + Num pad, Simple, or Accessible)
- Provision for a two-door controller board or a single door controller module for access control integration
- Intuitive call interface using one call button or one-call button per resident
- Voice or video based help menu for ease of use
- Built-in e-mail resident feature (requires email service provider)
- Supports Auto Dialer (ADC/PSTN), No Phone Bill (NSL), and Voice over IP (SIP)
- Elevator restriction capability
- Programming via built-in USB, TCP/IP, modem or locally using the configuration on screen application
Aiphone GT Series is a Modular Multi-tenant Video Entry
Tenants or guards can quickly and easily identify visitors before granting them entry into their building. With a variety of sleek and modern entry, tenant and guard stations, it’s easy to meet the security needs of the building and the budget. When tenants change, property managers can make directory updates directly to the system using NFC technology or logging in remotely using a VPN.
Freakishly Reliable
Aiphone is proud to be a rare, two-time winner of the prestigious Deming Prize for quality management and manufacturing processes. Our ISO Certified process and rigorous standards result in some of the most reliable products in the industry. Aiphone products routinely last for years, only being replaced when the application outgrows the building intercom system capacity. Features
- Remote Programmable
- Selective Door Release
- A standard system can have up to 5 entrance stations, 2 video guard stations, and 48 tenant stations
- An expanded system can have up to 16 entrance stations, 4 video guard stations, and 500 tenant stations
- An enterprise-level system can have up to 480 entrance stations, 96 video guard stations, and 5,000 tenant stations
- Multiple sites can connect across different buildings over the same network, centralizing security for large campuses and multi-building communities
- Software-based programming allows for quick and easy system maintenance
- Prompt, hassle-free tenant directory updates can be performed onsite with an NFC-equipped device or remotely over the same network
- Both audio and video stations can be intermixed to meet the needs of most applications
- Entrance stations have a digital directory or individual buttons to call tenants
- Video guard stations can receive and forward calls to tenants, screening visitors for an added layer of security
- Modular entrance stations can be customized with various options and configurations
- Video entrance stations capture 170° viewing area with the built-in PTZ camera
- Power Source: 24V DC, use specified number of PS-2420UL per system configuration
- Communication: Hands-free from entrance panel to tenant station
- Capacity:
- Max. 16 Entry panels per system
- Max. 4 Concierge stations per system
- Max. 500 Tenant stations per system
- Max. 4 Tenant stations per unit
- Wire:
- Two sets of 2-conductor, PE insulation
- (two common buses for audio & video)
- Aiphone #872002, 2 conductor PE
- insulated, non-shielded, 11.05 pf/ft (Audio)
- Aiphone #871802, 2 conductor PE
- insulated, non-shielded, 11.05 pf/ft (Video)
- Wiring Distance:
- GT-BC to farthest entrance: 980’
- GT-BC to farthest tenant (audio): 980’
- GT-VBC to farthest entrance: 980’
- GT-VBC to farthest tenant (video): 500’
Enterphone Axess Centurion Panel and Slimline Panel Directory
The Axcess Centurion, and Axcess Slimline (Ideal for Retrofit Applications) are an economical telephone entry panels with a built in paper directory to list up to 150 tenant codes. The enclosure is constructed of heavy gauge steel wit ha epoxy coated finish to resist fire, scratching, and chemicals. Each Unit is weather sealed and the directory is protected by and aircraft type Lexan window.
Built with 46 years of experience, which is why Axess is not only reliable, but also flexible and stylish – with an economical price. Features
- 1,000 Personalized security codes for keyless entry
- Remotely programmable
- Multiple door capability
- Option built-in postal lock switch
- Adjustable volume control
- Muted tones during dialing
- Blocks DTMF tones through microphone once voice path established
- PBX capability
- Vandal-resistant
- Range of painted or stainless steel enclosures with built-in or separate directories
Enterhpone Axess Classic Panel and Classic Directory
The Axcess Classic panel is Viscount’s traditional panel and is designed to match existing Enterphone 2000 and MKIII enclosure for retrofit applications.
It features 1” keypad buttons to assist seniors and the handicapped. The panel comes with individual name strips and letter kit for 60 tenant’s names. Each Unit is weather sealed and the directory is protected by and aircraft type Lexan window.
The apartment building intercom system can be used in a lobby or outside. Surface, recessed, and pedestal-mounting options are supported. Axess utilizes telephone communications between visitors and residents for granting access. It’s built with 46 years of experience, which is why Axess is not only reliable, but also flexible and stylish – with an economical price. Features
- 1,000 Personalized security codes for keyless entry
- Remotely programmable
- Multiple door capability
- Option built-in postal lock switch
- Adjustable volume control
- Muted tones during dialing
- Blocks DTMF tones through microphone once voice path established
- PBX capability
- Vandal-resistant
- Range of painted or stainless steel enclosures with built-in or separate directories
CV-TAC400 Telephone Entry System
Invision TACTM is an integrated Auto-Dial Control (ADC) Telephone Entry system that supplies maximum performance, durability and economy in any configuration. From stand-alone phone entry, to integrated phone entry and card access, to multi-panel system configurations with elevator control, Invision TACTM is the new market leader!
The hassle-free WL-11 Wireless Video Intercom offers easy installation and operation. The WL-11 is DECT wireless, so no wiring is needed. The 1.9 GHz band frequency enables you to receive calls from the door without interference from home appliances on other frequencies. Features
- NOW FEATURING A LARGE PRINT 4 LINE DISPLAY
- Built-in 500 name electronic directory
- Full audit capability for all entrances and other secured areas
- Master/slave configuration; up to 3 slave panels for visitor parking, garages, etc.
- Robust keypad with dedicated scroll and call buttons
- 15 digit dialing
- Local (via USB) or remote (via telephone modem) programming
- Supports after-hour automated attendants
- Supports PIN code access for emergency and other services
- Wiegand output (for integration with other access control systems)
- Optional HID/ AWID format card reader built into front face of lobby panel, and up to 3 slave panels
- Up to 12 CV-TAC4WC Wiegand controllers, for adding card readers or other Wiegand devices (one device per controller)
- 20 time zones, 8 access levels, holiday schedules, visitor use
- 4000 audit transactions
- RS485 polling;
- Supervised inputs throughout the system
- Up to 3,000 users
- Elevator controls for buildings up to 48 floors, 4 cabs per system
• Telephone Entry: | |
• Suite Directory | Up to 500. with 4 Line Tenant Listing |
• Pin Codes | Up to 10 for Emergency Services and Maintenance Personel |
• Slave support | 3 Slaves |
• Voltage | 12V DC, Reverse Protected |
• Current Draw | 135mA |
• Display | Backlit, 4 x 20 Character |
• Keypad | Backlit, Heavy Duty Weather Resistant |
• Greeting Message | 50 Characters |
• Communications | Hands Free, Full duplex |
• Communications Mode | 2 x RS485 Proprietary Protocol @ 9600 BAUD |
• Output | 2 x Form C (SPDT) |
26 bit Wiegand | |
• Contact Rating | [email protected] AC |
• Postal Keylock | Knock-Out for Pre-Wired Keylock |
• Provision for Camera | Yes |
• Audit Transactions | Up to 4,000, supported ‘Off-Line’ |
• Temp Range | +32F to +122F (0C to 50C) |
• With Optional Heater | -22F to +122F (-30C to +50C) |
• Access Control | |
• No. of Doors | Up to 16 |
• Programmable Access Levels | 8 |
• Built-in Prox Reader | HID/AWID Format Proximity |
• User Codes | 600 Users, with up to 5 Access Codes each (Upto 3,000) |
• Holidays | Up to 10 |
• Elevator Control | 4 Cabs x 48 Floors |

LINEAR – AE-100
The Model AE-100 Commercial Telephone Entry System – One Door is designed for use as a primary access control device for apartments, condominiums, and offices with up to 125 residents.
The building intercom system can be used in a lobby or outside. Surface, recessed, and pedestal mounting options are supported. The system utilizes hands-free, full duplex telephone communications between visitors and residents for granting access. Features
- Many installation choices: surface, recessed, gooseneck
- Stainless steel front panel
- Telephone style keypad with lighting
- Accepts a total of 125 directory listings or stand-alone entry codes
- TTY jack for connection to text communication devices for the hearing impaired
- Simple network capability with up to four units – allows transferring programming data from “master” unit to other sub-units
- Two-line-16-character LCD display
- Removable terminal blocks
- Form “C” access relay rated at 10 amps AC and 7 amps DC @ 30 volts
- Load shed circuitry protects backup battery
- 9.75” W x 11.75” H x 3.5” D
- Programming: Over 30 programmable parameters, including directory code length, display messages, and languages
- Access Relay: 10-amp AC/7-amp DC @30 Volts AC/DC ratings; normally open and normally closed contacts
- Front Panel Display: LCD technology, 2 lines by 16 characters, 0.3” height
- Keypad Lighting: Illuminated LED lighting for the front panel keypad
- Electrical Input: 16 VAC from supplied plug-in transformer
- Electrical Current Consumption: >200 mA idle, >500 MA operating
- Back-up Battery: >200 mA idle, >500 MA operating
- Dialing: >200 mA idle, >500 MA operating
Enterphone iQ (EiQ)
Enterphone iQ (EiQ) is a rugged, feature-rich, integrated telephone entry and access control solution for any size facility. Through its intuitive software interface building tenants can easily communicate with visitors to grant or deny entry, increasing the overall safety and security of their residence.
Enterphone iQ incorporates a high-resolution color LCD screen that clearly and easily guides a visitor. The LCD home screen can be user customized to include text, graphics, and images. The screen is optimized for outdoor conditions and even viewable in direct sunlight. Features
- 10” Full color high resolution screen display
- 1,000 users, 250 schedules; 250 groups
- Secondary number dialing
- Keypad feature for navigation
- Voice-prompts available in multiple languages
- Web-based programming via Ethernet or direct connection
- Program multiple panels from a single GUI
- Supports up to 2 Wiegand format card readers. Requires Enterphone bridge.
- Additional readers can be connected via Micro Server for larger systems
- Unlimited administrative users
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